OUR PROCESS
1 Request for Quote
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STEP 1
Phone, email, website, live chat
STEP 2
Provide quote to the customer via email
STEP 3
Receive customer order and PO at TVT
STEP 4
Receiving opens the job in the ERP system
3 Project Scope Reveiw
Three disciplines:
Customer relations, engineering, quality.
We call this Co-Ops.
4 Scheduling
Daily production meeting, dates reported to the customer daily with updates as needed
READ MORE5 Service Processing
Actual processing of hardware, including any assembly as required
6 Quality Assurance
parts see this area usually 2-3 times for in process inspection, then once for final inspection before going to shipping.
READ MORE7 Shipping & Delivery
Co-Ops – close the job, generate packing list, email certification to the customer. Delivery – common carrier, courier, will call, or TVT delivery truck
READ MOREACCREDITATION
Thermal-Vac has received certified recognition by these top accreditation programs.
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Heat Treating
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